Our aim in dealing with your accident claim, is to offer old-fashioned personal service but in a modern and efficient way. We have a helpful and dedicated team of staff who are here to help with your claim and to deal with the non-legal queries you may have, in plain English and with no complicated jargon.
However, many busy people find that they are happy to deal with their claim by e-mail, post and telephone and in most cases that is no problem.
We have clients throughout the whole of England & Wales and distance is no object to dealing with your claim.
Many firms offer a so called ‘24 hour’ service. In actual fact, what you often get is simply someone taking a message to pass on. We do not pretend to be available ‘round the clock’ and our office opening hours are 9.30am to 5.00pm, Monday to Friday. However, we do know that not everyone is able to contact us during these times and will arrange to call you back outside office hours if necessary. Alternatively, you can contact us by e-mail, or post.
We hope that you will find all of our staff helpful and friendly. We pride ourselves on our good reputation and recommendations from clients can be found at “what clients say”.
Member of the Law Society's Approved Personal Injury Panel